ProsourceParts.comVerified Customer Reviews
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Replaced my dishwasher's upper rack adjuster twice with brittle Amazon junk before finding ProsourceParts.com. Easy ordering, fair shipping, and it arrived three days early. The parts were sturdier, more flexible plastic and installed in minutes. My top rack glides and adjusts like new. Couldn't be happier.
Latest ProsourceParts.com Customer Reviews
Showing the 10 most recent of 7,704 verified reviews — every one tied to a real customer order.
kit was missing one piece, went to their support site and got help right away and the missing piece was shipped same day.... thank you.
We're so glad we could help!
Great Service - great prices, fast shipping... ProsourceParts.com is my go to place for parts now!
Thank you so much!
first time buyer, great experience, great prices... cheaper than most other sites
Thank you so much! Appreciate your kind words =)
Great parts selection. Quickly found and ordered a replacement part at a fair price. Easy order process and fast shipping. The part was well packaged and received in good condition. The part was a perfect fit. Will definitely use Prosource Parts again. Thank you.
Thank you so much!
Our parts arrived quickly and were exactly what we needed. Highly recommend this company
Thank you so much!
Had the part I needed. I chose the free 7-10 day delivery and the part arrived in 5. Correct part, perfect fit. No complaint, thank you for quick and easy.
Thank you so much!
We watched a video several times but we got it. Works well. Same parts but the old ones were super brittle. New ones were flexible. Would order again but would also order the upper part that actually adjusts the height of the rack.
Thank you so much!
Once I reviewed the 'how to video' from your site, everything went well, especially when replacing the second side.
Thank you so much! Great to hear your appliance is back up and running!
I checked for my item on a few sites. Others had a lower list price but significant shipping charges. Prosource Parts.com came out as the best deal, the part arrived a little early, and was exactly what I needed.
Thank you so much! Appreciate your kind words =)
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We noticed we were being mis-represented by outside review platforms we have not authorized. We have Never given them permission to represent our company and have sent letters to them to stop immediately. They are sneaky paid sites that make you sign up and pay a fee if you want to reply to a review. Thats why we started our OFFICIAL reviews that show authentic reviews about our appliance parts, customer service, and shipping experience - helping you make informed purchasing decisions.
What You Should Know About Third-Party Review Sites
We respect all review platforms to a point, but not when they dont have a businesses permission — but it's important to know: These rating directories are NOT government agencies (as they portrait or look to be like). They are private companies that offer paid memberships and ratings to businesses. We are not part of any third-party review or rating site, and they do NOT represent our company in anyway shape or form. Thank you.
| Platform | Who Owns It | Free? | Can You Reply Without Paying? | Why Mostly Negative Reviews? |
|---|---|---|---|---|
| Paid Review Platform | Private company, often based overseas | No | No | Mostly businesses not paying hundreds of dollars per month, per domain billed upfront annually. |
| Complaint-Based Rating Directory | Private company — commonly mistaken for a government agency | No | No | Most people go to these sites out of anger believing they're a government body. Satisfied customers rarely post. Paid memberships typically cost hundreds to thousands of dollars per year based on company size. If you don't respond to complaints, they lower your letter grade — even if they're fake or resolved elsewhere. |
| ProsourceParts.com | You & your verified customers | Yes | Yes | 100% real reviews, both good & bad |